Hostel Jobs

HI-Harpers Ferry is a 35 bed seasonal hostel that overlooks the Potomac River and the Appalachian Trail. The hostel is operated by the Potomac Area Council of Hostelling International, USA. Our mission is "to help all, especially the young, gain a great understanding of the world and its people through hostelling."

Responsibilities:
•    Welcome, register, orient and supervise guests and groups
•    Represent Hostelling International-U.S.A. and the hostel in a positive manner to guests and visitors
•    Provide information about HI-USA, the hostel and the local area (particularly the Appalachian Trail) to   
        guests in person, over the phone, e-mails and in writing.
•    Consistently clean hostel buildings thoroughly and efficiently
•    Collect and accurately record overnight fees, answer phones, take reservations
•    Provide on-call/overnight assistance two or three nights per week
•    Set up and deliver weekly events and programs
•    Additional duties include: building maintenance, reservations, gardening, and other tasks as assigned by
         manager
Desired Qualifications:
•    Must have customer service experience and LOVE working with the public
•    Excellent oral and written communication skills
•    Experience handling cash, credit cards and recording sales transactions.
•    Conflict resolution skills and ability to act effectively in a crisis.
•    Demonstrate ability to work effectively without immediate supervision
•    Must be flexible regarding work schedule: working evenings, early mornings, overnight on-call duty,
        holidays, and weekends as required.
•    First aid and CPR certification preferred (training can be provided).
•    Computer skills (word processing, e-mail, ASSD or hospitality registration and data base management)
•    Interest in camping, hiking, cycling, or hostelling
•    Knowledge of the Appalachian Trail and C & O Tow Path
•    Live/Work experience preferred
•    Must have reliable transportation and be legally allowed to work in the US
Reports to: Hostel Manager
Salary, Benefits and Hours:
This is a live-in position offering 40 hours/week at a seasonal hostel from May 24 through September 10, 2010. Wages start at $8/hr and include housing.
To Apply:
Please submit resume with an explanation of why you want to work at a hostel to: lydia@harpersferryhostel.org
Harpers Ferry Hostel Assistant Search
19123 Sandy Hook Road
Knoxville, MD 21758
Check us out on our website at www.harpersferryhostel.org.